Introduction

At ACL Group Ltd, we are committed to protecting and respecting your privacy. This Cookie Policy explains what cookies are, how we use them on our website, and your options for managing them.

What are cookies?

A cookie is a small file placed on your computer’s hard drive. Cookies help web applications respond to you as an individual by gathering and remembering information about your preferences. They are used to enhance your browsing experience and improve our website's functionality.

How we use cookies

We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website to better meet customer needs. This information is used solely for statistical analysis purposes.

Overall, cookies help us provide you with a better service by enabling us to monitor which web pages you find useful and which you do not. A cookie does not give us access to your computer or any information about you, other than the data you choose to share with us.

Types of cookies we use

1. Session Cookies: These are temporary cookies that remain on your device until you leave our website. They are essential for the website to function properly.

2. Persistent Cookies: These cookies remain on your device for a specified period or until you delete them. They help us remember your preferences and actions on our site.

3. Third-Party Cookies: We may use cookies from third-party service providers to help us analyse web traffic or deliver advertising.

Managing cookies

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser settings to decline cookies if you prefer. Please note that disabling cookies may prevent you from taking full advantage of our website.

To manage your cookies, follow these steps depending on your browser:

• Google Chrome: Go to Settings > Privacy and Security > Cookies and other site data.
• Mozilla Firefox: Go to Options > Privacy & Security > Cookies and Site Data.
• Safari: Go to Preferences > Privacy > Cookies and website data.
• Microsoft Edge: Go to Settings > Site permissions > Cookies and site data.

Your data protection rights

Under data protection law, you have rights including:

• Right of access: You can ask for copies of your personal information.
• Right to rectification: You can ask us to correct inaccurate or incomplete information.
• Right to erasure: You can ask us to delete your personal information in certain circumstances.
• Right to restrict processing: You can ask us to limit the processing of your information in certain circumstances.
• Right to object to processing: You can object to the processing of your information in certain circumstances.
• Right to data portability: You can ask us to transfer your information to another organisation, or to you, in certain circumstances.

To exercise any of these rights, please contact us by calling us on 01536 903123, or sending an email to info@aclplumbing.co.uk.

How to complain

If you have any concerns about our use of your personal information, you can make a complaint by calling us on 01536 903123, or sending an email to info@aclplumbing.co.uk.

You can also complain to the ICO if you are unhappy with how we have used your data. The ICO’s contact details are:

Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303 123 1113
ICO website

Changes to this Cookie Policy

We may update this Cookie Policy from time to time. Any changes will be posted on this page, and where appropriate, notified to you by email. Please check back frequently to see any updates or changes to our Cookie Policy.

Contact Us

If you have any questions about this Cookie Policy, please contact us at:

ACL Group Ltd
Address: Kettering
Phone Number: 01536 903123
E-mail: info@aclplumbing.co.uk

Thank you for using our website and services.